What is the sui ® wallet extension?
The sui ® wallet extension is a browser-based, self-custody wallet that lets you create/import an account, sign transactions, and connect to apps built on the sui ® network. For official network info and developer resources visit the Sui project site. :contentReference[oaicite:0]{index=0}
Where to get the official extension
Recommended: download the official wallet builds from vendor pages and project sites — for example Suiet (a popular sui ® wallet) provides a web app and Chrome extension. :contentReference[oaicite:1]{index=1}
Quick install & login (extension)
- Open the Chrome/Edge extension store and search for the wallet (e.g., "Suiet" or "Slush — a sui ® wallet"). :contentReference[oaicite:2]{index=2}
- Install, pin the extension, then choose "Create wallet" or "Import" using your seed phrase.
- Use email/social login only if provided by the extension — seed phrase remains the ultimate recovery method.
Troubleshooting: login not working / unable to login
Common causes: network mismatches (testnet vs mainnet), outdated extension, corrupted extension state, or temporary backend service errors. First try: switch network to "sui ® Mainnet", restart your browser, and ensure the extension is updated. If you see HTTP errors or service outages, check the official community forum for status updates. :contentReference[oaicite:3]{index=3}
Account recovery & 2FA reset
Most browser wallet extensions are non-custodial — recovery requires your seed phrase (12/24 words). If the wallet provides a linked email/social login and a 2FA option, use the provider's recovery flow. If you lost your seed phrase, nobody (including the wallet team) can restore funds — treat seed safety as critical. For developer or repo info see the wallet's GitHub. :contentReference[oaicite:4]{index=4}
Error connecting, can't verify wallet, app not working
If dApp connections fail, check permissions (extension popup), clear extension site data, or re-import the wallet into a fresh extension install. For persistent problems consult the wallet's support page or community forum and, when possible, use official links only — avoid unofficial clones. :contentReference[oaicite:5]{index=5}
Official help & resources
- sui ® (official site). :contentReference[oaicite:6]{index=6}
- Suiet wallet — extension & app pages. :contentReference[oaicite:7]{index=7}
- Sui community & technical support forum. :contentReference[oaicite:8]{index=8}
- Chrome Web Store listings (verify publisher & reviews before installing). :contentReference[oaicite:9]{index=9}
FAQ
- 1. How do I install the sui ® wallet extension?
- Install from the official wallet page or the Chrome Web Store (verify the publisher). See the Suiet site for direct links. :contentReference[oaicite:10]{index=10}
- 2. My sui ® login isn't working — what should I do?
- Switch networks, update/reinstall the extension, and check the forum for outage reports. If you used a social login, try the provider's account recovery. :contentReference[oaicite:11]{index=11}
- 3. Can the wallet provider recover my funds if I lose my seed phrase?
- No — non-custodial wallets cannot recover funds without your seed phrase. Backup your phrase securely offline.
- 4. How do I reset 2FA?
- Follow the wallet's account recovery or support flow. If 2FA is tied to an external provider (Google/Authy), use that provider's reset process.
- 5. Why does "Error connecting" appear when using dApps?
- Check extension permissions, ensure the dApp supports the sui ® network, clear site data, or re-import the wallet into a fresh install. :contentReference[oaicite:12]{index=12}
- 6. Where can I get help?
- Use the official forum, GitHub issues for the wallet repo, or the wallet's help center pages linked above. :contentReference[oaicite:13]{index=13}